Installation for ice machine:
Installing by the user: we will test and install the machine before shipment, all necessary spare parts, operation manual and video are provided to guide the installation.
Installing by Koller engineers:
We can send our engineer to assist the installation and provide technical support and train your workers. The end-user should provide accommodation and round-trip ticket for our engineer.
|12 months warranty after delivery.|
|Professional after-sales department to provide 24/7 technical support, all complaints should be replied within 24 hours.|
|Over 10 engineers available to service machinery overseas.|
|Free spare parts replacement within warranty period.|
|Beyond guarantee period, we will charge market price for spare parts.|